Privacy Policy

At OCHEAC, we are committed to maintaining the trust and confidence of our visitors to our web site and our residents' families. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website or request information regarding our Adult Foster Care placement services.

1. Information We Collect

We collect information directly from you when you submit a consultation request form, contact us via email or phone, or submit a career application. This information may include:

• Your name and contact details (email address, phone number).
• The name, age, and ambulatory status of the potential resident.
• Preferred date and time for consultations or home visits.
• Details regarding the type of care, assistance, or referrals (e.g., DWIHN, DHS, PACE) required.
• Any additional notes or healthcare context you choose to share with us.

2. How We Use Your Information

The information we collect is used solely to provide and coordinate Adult Foster Care services. Specifically, we use your data to:

• Respond to your consultation requests, inquiries, and messages.
• Assess placement eligibility and coordinates with referral partners.
• Process and evaluate job applications submitted through our careers portal.
• Ensure compliance with state licensing requirements under LARA.
• Send transactional confirmations regarding your requested appointments.

3. Protection of Your Information

We implement industry-standard physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, alteration, or disclosure. Please note that while we take rigorous precautions, no transmission of data over the internet can be guaranteed as 100% secure.

4. Sharing Your Information

We respect your privacy. We do not sell, trade, or rent your personal information to third parties. We may share necessary resident information only with authorized healthcare professionals or referral partners (such as DWIHN, DHS, or PACE) as required to coordinate placements and care services, or if required to do so by law or state regulatory bodies.

5. Cookies and Tracking

Our website may use basic cookies or analytics tools (such as Vercel Analytics) to monitor website traffic patterns, load performance, and improve the user experience. These tools collect aggregate, non-identifying data. You can choose to disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to request access to the personal information we hold about you, request corrections to incorrect data, or request that we delete your contact information from our databases. To exercise these rights, please contact us using the details below.